Client Project Liaison & Admin Coordinator

Pace Analytical Services LLC; Ormond Beach (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Paid time off

Job summary

Pace Analytical Services LLC is seeking an administrative support specialist to assist the Project Management Team. You will act as a liaison between project management and sample receiving to intake and manage client work.

The role involves processing forms, guiding project setup, directing client communications, and managing container orders. The position requires a Bachelor's degree in a related field and at least one year of customer service experience, with a strong emphasis on professional

Qualifications

• Principles, practices and techniques of customer service.
• Ability to use computer applications and systems related to the work.
• Clear business English including spelling, grammar and punctuation.
• Ability to train others on policies and procedures.

Responsibilities

• Oversees, reviews, completes, and processes project management forms, documents, databases, and related materials.
• Acts as a liaison regarding client project needs and guides the Pace team for successful project setup.
• Directs client calls and requests to the appropriate project manager for follow-up.
• Schedules and enters bottle orders into the container order system based on client sample needs.
• Reviews login dashboard and updates information and confirmations as necessary.

Skills

Customer service

Professional communication

Data entry

Office software

Education

Bachelor's degree in business administration, chemistry, biology, or related field

Job description

Pace Analytical Services LLC is seeking an administrative support specialist to assist the Project Management Team. You will act as a liaison between project management and sample receiving to intake and manage client work.

The role involves processing forms, guiding project setup, directing client communications, and managing container orders. The position requires a Bachelor's degree in a related field and at least one year of customer service experience, with a strong emphasis on professional