Program Support Specialist - Office & Ops

TSA Hiring Service; Cambridge (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration (TSA) Hiring Service is seeking a Program Assistant in Cambridge, MA to support managers and staff with administrative coordination, data tracking, scheduling, and correspondence. The role focuses on keeping offices organized and on schedule while handling multiple assignments and coordinating with various teams.

Responsibilities include maintaining records, preparing reports and communications, managing calendars, and assisting with payroll, HR, and

Qualifications

• Provide administrative or program support in a busy office.
• Prepare reports, correspondence, spreadsheets, or presentations.
• Track deadlines, assignments, records, or performance information.
• Research information in files, databases, and electronic systems.
• Monitor program metrics and identify discrepancies.
• Support payroll, timekeeping, finance, HR, or scheduling functions.
• Make recommendations based on administrative findings or reports.
• Use office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic data分析

MS Office or comparable software

Records and document management

Calendar, meeting, and deadline coord.

Customer service and professional comm

Multitasking without inaccuracy

Discretion handling sensitive info

Tools

MS Office

Job description

The Transportation Security Administration (TSA) Hiring Service is seeking a Program Assistant in Cambridge, MA to support managers and staff with administrative coordination, data tracking, scheduling, and correspondence. The role focuses on keeping offices organized and on schedule while handling multiple assignments and coordinating with various teams.

Responsibilities include maintaining records, preparing reports and communications, managing calendars, and assisting with payroll, HR, and