Program Operations Assistant — Office & Scheduling Expert

Travel Security Careers; Sandwich (IL); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) program assistants provide administrative and program support to managers and staff, coordinating daily office activities and ensuring accurate data tracking, scheduling, and records management. Responsibilities span preparing materials, maintaining correspondence, and supporting payroll or HR tasks as needed.

These roles require attention to detail, effective communication, and the ability to manage multiple assignments while upholding security and

Qualifications

• Specialized experience in administrative or program support in a busy office
• Preparing reports, correspondence, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions
• Using office software to organize information and support multiple assignments

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organizational skills

Written communication

Data entry

Calendar coordination

Customer service

Discretion

Multitasking

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) program assistants provide administrative and program support to managers and staff, coordinating daily office activities and ensuring accurate data tracking, scheduling, and records management. Responsibilities span preparing materials, maintaining correspondence, and supporting payroll or HR tasks as needed.

These roles require attention to detail, effective communication, and the ability to manage multiple assignments while upholding security and