Program Operations Assistant - Administrative & Data Support

Travel Security Careers; Middleton (TN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid leave and federal holidays

Thrift Savings Plan (TSP)

Flexible spending accounts

Employee-assistance resources

Job summary

Transportation Security Administration in Middleton, TN is seeking a Program Assistant to help keep offices and field operations organized and running smoothly. You will support managers and employees with administrative coordination, data tracking, scheduling, correspondence, and records management.

The role fits someone comfortable handling detailed information, managing multiple assignments, and coordinating with multiple teams.

Qualifications

• Organization and attention to detail are essential.
• Written and verbal communication skills are required.
• Data entry, tracking, and basic analysis abilities are needed.
• Microsoft Office or comparable workplace software proficiency is expected.
• Strong records and document management skills are important.
• Calendar, meeting, and deadline coordination capabilities are needed.
• Customer service and professional communication are valued.
• Ability to manage several assignments without losing accuracy.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Basic analysis

Microsoft Office

Records management

Calendar coordination

Deadline coordination

Customer service

Discretion

Multi-tasking

Education

College degree not strictly required

Tools

Office software

Job description

Transportation Security Administration in Middleton, TN is seeking a Program Assistant to help keep offices and field operations organized and running smoothly. You will support managers and employees with administrative coordination, data tracking, scheduling, correspondence, and records management.

The role fits someone comfortable handling detailed information, managing multiple assignments, and coordinating with multiple teams.