Program Assistant — Flexible Scheduling & Admin & Data

Transportation Security Careers; Matthews (NC); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Thrift Savings Plan

Flexible spending accounts

Job summary

Transportation Security Administration in Matthews seeks a Program Assistant to help keep offices and airport field operations organized, accurate, and running smoothly. You will provide administrative coordination, data tracking, scheduling, and correspondence while supporting managers and staff across finance, HR, scheduling, payroll, and other program areas.

This role emphasizes attention to detail, multi-tasking, and clear communication.

Qualifications

• Providing administrative or program support in a busy office
• Preparing reports, correspondence, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions
• Making recommendations based on administrative findings or reports
• Using office software to organize information and support multiple assignments

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Records and document management

Calendar, meeting, and deadline coord

Customer service and professional comm

Discretion when handling sensitive信息

Ability to manage several assignments

Microsoft Office

Tools

Microsoft Office

Job description

Transportation Security Administration in Matthews seeks a Program Assistant to help keep offices and airport field operations organized, accurate, and running smoothly. You will provide administrative coordination, data tracking, scheduling, and correspondence while supporting managers and staff across finance, HR, scheduling, payroll, and other program areas.

This role emphasizes attention to detail, multi-tasking, and clear communication.