Program Assistant: Flexible Office Ops & Data Coordinator

Travel Security Careers; Worcester (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration in Worcester, NY is seeking Program Assistants to provide administrative and program support across offices and airport operations. You will coordinate scheduling, maintain records, prepare reports, and assist payroll, timekeeping, HR, and other program areas as needed.

This role requires meticulous data handling, strong communication, and the ability to manage multiple tasks while ensuring compliance with procedures.

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Attention to detail

Written communication

Data entry

MS Office

Records management

Calendar management

Customer service

Multi-tasking

Discretion

Tools

Microsoft Office

Job description

The Transportation Security Administration in Worcester, NY is seeking Program Assistants to provide administrative and program support across offices and airport operations. You will coordinate scheduling, maintain records, prepare reports, and assist payroll, timekeeping, HR, and other program areas as needed.

This role requires meticulous data handling, strong communication, and the ability to manage multiple tasks while ensuring compliance with procedures.