Program Assistant: Flexible Scheduling & Office Impact

Travel Security Careers; Watertown (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration in Watertown, NY is seeking Program Assistants to provide administrative support across offices and field operations. You will coordinate scheduling, data tracking, correspondence, records, payroll, and other day-to-day needs to keep programs running smoothly.

Responsibilities vary by assignment but focus on accuracy, multi-tasking, and clear communication with managers, staff, and external contacts.

Qualifications

• Specialized experience as described in the official vacancy may satisfy the qualifications.
• Experience providing administrative or program support in a busy office.
• Ability to track deadlines, records, and performance information.
• Familiarity with payroll, timekeeping, finance, or scheduling functions is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify discrepancies.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with procedures.

Skills

Attention to detail

Written communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion

Education

Flexible education requirements

Job description

Transportation Security Administration in Watertown, NY is seeking Program Assistants to provide administrative support across offices and field operations. You will coordinate scheduling, data tracking, correspondence, records, payroll, and other day-to-day needs to keep programs running smoothly.

Responsibilities vary by assignment but focus on accuracy, multi-tasking, and clear communication with managers, staff, and external contacts.