Program Assistant — Administrative & Ops Support (Mason, WV)

TSA Hiring Service; Mason (OH); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) in Mason, WV is seeking a Program Assistant to provide administrative and program support to managers and staff. The role involves coordinating daily office activities, maintaining records, and preparing correspondence and meeting materials to keep operations on schedule.

The position emphasizes data tracking, multi-tasking across programs such as finance, HR, scheduling, and payroll, and ensuring accuracy and compliance with procedures.

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) in Mason, WV is seeking a Program Assistant to provide administrative and program support to managers and staff. The role involves coordinating daily office activities, maintaining records, and preparing correspondence and meeting materials to keep operations on schedule.

The position emphasizes data tracking, multi-tasking across programs such as finance, HR, scheduling, and payroll, and ensuring accuracy and compliance with procedures.