Program Assistant — Administrative & Operations Support

Travel Security Careers; Severn (MD); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration in Severn invites applicants for Program Assistant opportunities. These roles support TSA managers and staff with administrative coordination, data tracking, and scheduling to keep offices and airport operations running smoothly.

Successful candidates will handle records, prepare correspondence, manage calendars, and assist with payroll, finance, HR, or other program areas. Strong attention to detail and ability to juggle multiple tasks are essential.

Qualifications

• Specialized experience in a busy office environment preferred.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Time management

Customer service

Discretion

Tools

Microsoft Office

Job description

The Transportation Security Administration in Severn invites applicants for Program Assistant opportunities. These roles support TSA managers and staff with administrative coordination, data tracking, and scheduling to keep offices and airport operations running smoothly.

Successful candidates will handle records, prepare correspondence, manage calendars, and assist with payroll, finance, HR, or other program areas. Strong attention to detail and ability to juggle multiple tasks are essential.