Program Assistant — Admin & Operations Support

TSA Hiring Service; Redfield (AR); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant to provide essential administrative and program support across TSA offices and airport field operations.

The role requires handling detailed information, coordinating daily activities, and maintaining schedules while communicating with multiple teams. Responsibilities span records management, reports, correspondence, and basic payroll or scheduling support as needed.

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and detail orientation

Written and verbal communication

Data entry and tracking

Microsoft Office

Records management

Calendar and deadline coordination

Customer service

Discretion with sensitive information

Education

Specialized experience may substitute education

Tools

Microsoft Office

Electronic records systems

Job description

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant to provide essential administrative and program support across TSA offices and airport field operations.

The role requires handling detailed information, coordinating daily activities, and maintaining schedules while communicating with multiple teams. Responsibilities span records management, reports, correspondence, and basic payroll or scheduling support as needed.