Program Assistant: Administrative & Data-Driven Support

Transportation Security Careers; Lenox (TN); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration (TSA) invites applications for Program Assistant opportunities in Lenox, MA. These roles provide administrative and program support to managers and teams, helping coordinate daily office activities, maintain records, prepare reports, and manage calendars and deadlines.

Strong attention to detail and clear communication are essential to keep operations running smoothly.

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Experience in preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Experience with payroll, timekeeping, finance, HR, or scheduling functions.
• Using office software to organize information and support multiple assignments.
• Ability to maintain accuracy and compliance with procedures.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion

Job description

The Transportation Security Administration (TSA) invites applications for Program Assistant opportunities in Lenox, MA. These roles provide administrative and program support to managers and teams, helping coordinate daily office activities, maintain records, prepare reports, and manage calendars and deadlines.

Strong attention to detail and clear communication are essential to keep operations running smoothly.