Program Assistant: Admin & Ops — Flexible Scheduling

TSA Hiring Service; Kalamazoo (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

TSA Programs in Kalamazoo, MI is seeking Program Assistants to support administrative coordination, data tracking, scheduling, and records management across various TSA operational areas. This role emphasizes detail-oriented work, multi-tasking, and cross-team communication in a dynamic office setting.

Responsibilities include handling correspondence, preparing reports, maintaining electronic files, and coordinating calendars and deadlines.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Microsoft Office

Data entry

Organization

Written communication

Verbal communication

Calendar coordination

Records management

Time management

Tools

Microsoft Office

Job description

TSA Programs in Kalamazoo, MI is seeking Program Assistants to support administrative coordination, data tracking, scheduling, and records management across various TSA operational areas. This role emphasizes detail-oriented work, multi-tasking, and cross-team communication in a dynamic office setting.

Responsibilities include handling correspondence, preparing reports, maintaining electronic files, and coordinating calendars and deadlines.