Program Assistant: Admin & Ops, Flexible Scheduling

TSA Hiring Service; Franklin Park (IL); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration (TSA) in Franklin Park, IL is seeking Program Assistants to support offices and field operations with administrative coordination, data tracking, scheduling, and records management. This role emphasizes accuracy, attention to detail, and clear communication across multiple teams.

Responsibilities include coordinating daily activities, preparing reports, maintaining files, and assisting with payroll, HR, and other program areas as needed.

Qualifications

• A specific college degree may not be required when qualification is based entirely on specialized experience.
• If education can satisfy any part of the qualification, transcripts may be required.
• Follow the exact education and experience requirements from the official vacancy.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization & attention to detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion with information

Job description

The Transportation Security Administration (TSA) in Franklin Park, IL is seeking Program Assistants to support offices and field operations with administrative coordination, data tracking, scheduling, and records management. This role emphasizes accuracy, attention to detail, and clear communication across multiple teams.

Responsibilities include coordinating daily activities, preparing reports, maintaining files, and assisting with payroll, HR, and other program areas as needed.