Program Assistant: Admin & Operations Excellence

Federal Screening Careers; Unionville (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Transportation Security Administration is seeking Program Assistants in Unionville Center to help keep offices organized and operations running smoothly. You will support managers and teams with administrative coordination, data tracking, scheduling, correspondence, and records management, adapting to different assignments across finance, HR, payroll, or other areas.

This role rewards meticulous work, clear communication, and the ability to handle multiple tasks while staying on schedule.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, HR, or scheduling functions.
• Ability to make recommendations based on administrative findings or reports.
• Proficiency with office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion

Tools

Microsoft Office

Job description

The Transportation Security Administration is seeking Program Assistants in Unionville Center to help keep offices organized and operations running smoothly. You will support managers and teams with administrative coordination, data tracking, scheduling, correspondence, and records management, adapting to different assignments across finance, HR, payroll, or other areas.

This role rewards meticulous work, clear communication, and the ability to handle multiple tasks while staying on schedule.