Program Assistant — Admin & Operations (Cerritos)

TSA Hiring Service; Cerritos (CA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) program assistants support TSA offices and airport field operations with administrative coordination, data tracking, scheduling, and records management. They work with managers and teams to keep offices organized and on schedule, handling multiple assignments across various program areas.

Open roles require attention to detail, effective communication, and the ability to manage deadlines while maintaining compliance with procedures.

Qualifications

• Specialized experience at the level stated in the official announcement.
• Experience in preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion

Education

Education may be substituted with specialized experience

Tools

Microsoft Office

Records management software

Job description

Transportation Security Administration (TSA) program assistants support TSA offices and airport field operations with administrative coordination, data tracking, scheduling, and records management. They work with managers and teams to keep offices organized and on schedule, handling multiple assignments across various program areas.

Open roles require attention to detail, effective communication, and the ability to manage deadlines while maintaining compliance with procedures.