Program & Administrative Support Specialist

Transportation Security Careers; Matinicus Isle Plantation (ME); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) program assistants provide administrative and program support to managers and employees, helping coordinate daily office activities, maintain records, and prepare correspondence and reports. They assist with finance, HR, scheduling, payroll, and other areas as needed, ensuring deadlines and metrics are tracked and data analyzed for accuracy.

Roles vary by assignment, with emphasis on organization, detail, and cross-team communication in a busy federal

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Written & verbal communication

Data entry

Office software

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) program assistants provide administrative and program support to managers and employees, helping coordinate daily office activities, maintain records, and prepare correspondence and reports. They assist with finance, HR, scheduling, payroll, and other areas as needed, ensuring deadlines and metrics are tracked and data analyzed for accuracy.

Roles vary by assignment, with emphasis on organization, detail, and cross-team communication in a busy federal