Program & Administrative Specialist — Office Ops

Travel Security Careers; Burlington (NC); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) is seeking a Program Assistant to help keep offices and airport field operations organized, accurate, and running smoothly. You will support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

Position requires meticulous attention to detail, strong communication, and the ability to manage multiple assignments.

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Communication

Data entry

MS Office

Records management

Calendar coordination

Customer service

Multitask

Discretion

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) is seeking a Program Assistant to help keep offices and airport field operations organized, accurate, and running smoothly. You will support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

Position requires meticulous attention to detail, strong communication, and the ability to manage multiple assignments.