Federal Programs Admin & Operations Specialist

Travel Security Careers; Athens (IL); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and airport field operations organized, accurate, and running smoothly. You will provide administrative coordination, data tracking, scheduling, records, and correspondence to support managers and staff.

This role requires attention to detail, ability to manage multiple tasks, and strong communication across teams.

Qualifications

• Experience providing administrative or program support in a busy office.
• Ability to prepare reports, correspondence, spreadsheets, or presentations.
• Ability to track deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Familiarity with payroll, timekeeping, finance, human resources, or scheduling functions.
• Ability to make recommendations based on administrative findings or reports.
• Proficiency with common office software to organize information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Attention to detail

Written communication

Verbal communication

Data entry

Tracking

Basic analysis

MS Office

Records management

Scheduling

Customer service

Multitasking

Accuracy

Discretion

Job description

The Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and airport field operations organized, accurate, and running smoothly. You will provide administrative coordination, data tracking, scheduling, records, and correspondence to support managers and staff.

This role requires attention to detail, ability to manage multiple tasks, and strong communication across teams.