Production Administrative Assistant — Growth & Customer Impact

Groundworks Operations, LLC; Pittsburgh (Allegheny County); On-site; USD 22,042,000 - 30,307,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Holidays

PTO

Job summary

Groundworks Operations, LLC is seeking a Production Administrative Assistant to support timekeeping, documentation, and customer communications. You will help prepare weekly job packs, process purchase orders, and ensure accurate records while maintaining a positive, professional image for clients and crews.

This on-site role requires strong organizational skills, excellent customer service, and the ability to adapt in a fast-paced, collaborative environment.

Qualifications

• High School Diploma or GED required.
• 1–2 years of administrative assistant experience preferred.
• Previous call center or customer service experience preferred.
• Strong communication and positive attitude required.
• Proficient computer skills with attention to data accuracy.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Schedule maintenance for office equipment.
• Deliver great customer experiences and service.
• Manage install dates and communications with customers.
• Mail customer information packets.
• Follow up with customers on issues.
• Update customer records for accuracy.
• Punctual and reliable attendance is essential.

Skills

Customer service

Communication

Computer skills

Time management

Adaptability

Education

High School Diploma/GED

Tools

Microsoft Office Suite

CRM software

Job description

Groundworks Operations, LLC is seeking a Production Administrative Assistant to support timekeeping, documentation, and customer communications. You will help prepare weekly job packs, process purchase orders, and ensure accurate records while maintaining a positive, professional image for clients and crews.

This on-site role requires strong organizational skills, excellent customer service, and the ability to adapt in a fast-paced, collaborative environment.