Production Admin & Customer Experience Coordinator

Groundworks Operations, LLC; Wichita (KS); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Bonus based on company performance

2 weeks PTO + holidays

Employee Ownership Program

Job summary

Groundworks Operations, LLC is seeking a Production Administrative Assistant to help keep our projects on track. You will support timekeeping, scheduling, and paperwork, while delivering friendly, professional service to customers and field teams.

The role requires a High School diploma, 1–2 years of admin experience, and strong communication and computer skills. This onsite position offers growth opportunities and a benefits-rich environment emphasizing teamwork and customer satisfaction.

Qualifications

• High School Degree/GED required
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Positive attitude and excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Proficient computer skills and reliable performance
• Strong verbal and written communication abilities

Responsibilities

• Provide administrative support for timekeeping and scheduling
• Create weekly job packs and coordinate new projects
• Schedule projects and warranty work with customers
• Make confirmation calls to customers
• Order permits and engineering reports for upcoming projects
• Maintain accurate customer records and data

Skills

Customer service

Communication

Time management

Problem solving

Adaptability

Computer skills

Team player

Education

High School/GED

Job description

Groundworks Operations, LLC is seeking a Production Administrative Assistant to help keep our projects on track. You will support timekeeping, scheduling, and paperwork, while delivering friendly, professional service to customers and field teams.

The role requires a High School diploma, 1–2 years of admin experience, and strong communication and computer skills. This onsite position offers growth opportunities and a benefits-rich environment emphasizing teamwork and customer satisfaction.