Production Admin & Scheduling Specialist

Groundworks; Town of Texas (WI); On-site; USD 2,060,000 - 2,423,000; Full time

Benefits offered by this job

Competitive base pay + bonus

Tuition Reimbursement Program

2 weeks PTO and 6 paid holidays

Employee Ownership Program

Wellness and benefits package

Tuition Reimbursement

Job summary

Groundworks, North America’s leader in foundation solutions, is hiring a Production Administrative Assistant onsite. You will support timekeeping, scheduling, and customer communications to keep projects on track and customers satisfied.

You’ll work closely with field teams and leadership to ensure accurate paperwork and timely updates. The role emphasizes positive communication, reliability, and proactive problem solving in a busy, service‑driven environment with opportunities for growth and

Qualifications

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Schedule new projects and warranty work
• Confirmation calls to customers regarding upcoming projects
• Order permits and engineering reports for upcoming projects
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
• Set and confirm installation dates
• Order utilities to be marked at job sites
• Follow up with customers on a variety of issues
• Update customer records for accuracy
• Regular and reliable attendance is required

Skills

Administrative experience

Customer service

Communication skills

Adaptability

MS Office

Time management

Education

High School Degree/GED

Tools

MS Office Suite

Job description

Groundworks, North America’s leader in foundation solutions, is hiring a Production Administrative Assistant onsite. You will support timekeeping, scheduling, and customer communications to keep projects on track and customers satisfied.

You’ll work closely with field teams and leadership to ensure accurate paperwork and timely updates. The role emphasizes positive communication, reliability, and proactive problem solving in a busy, service‑driven environment with opportunities for growth and