Production Admin Assistant | Growth, Tuition & Ownership

Groundworks; Cleveland (OH); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Competitive base pay + bonus

Tuition Reimbursement

2 weeks PTO

6 paid holidays

Employee Ownership Program

401(k) company match

Job summary

Groundworks in Cleveland, OH is seeking a Production Administrative Assistant to support timekeeping, create weekly job packs, close purchase orders, and maintain accurate records. You will interact with field teams and customers to ensure smooth operations and a strong service experience.

The role is full-time and onsite, offering a competitive base pay plus bonus and a benefits package. Ideal candidates will have strong communication, computer skills, and adaptability in a fast-paced

Qualifications

• High School Degree or GED required.
• 1–2 years administrative assistant experience preferred.
• Experience in call center or customer service is preferred.
• Excellent communication and positive attitude required.
• Proficient with computers and data entry.
• Ability to adapt quickly to changing work strategies.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is in working order, including scheduling maintenance.
• Deliver great customer experiences and service to uphold Groundworks' reputation.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on various issues.
• Update customer records for accuracy.

Skills

Communication skills

Administrative support

Customer service

Data entry

Time management

Microsoft Office

Problem solving

Education

High School/GED

Job description

Groundworks in Cleveland, OH is seeking a Production Administrative Assistant to support timekeeping, create weekly job packs, close purchase orders, and maintain accurate records. You will interact with field teams and customers to ensure smooth operations and a strong service experience.

The role is full-time and onsite, offering a competitive base pay plus bonus and a benefits package. Ideal candidates will have strong communication, computer skills, and adaptability in a fast-paced