Onsite Production Administrative Assistant | Growth & Benefits

Groundworks; Twinsburg (OH); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Bonus based on performance

Employee Ownership Program

Tuition Reimbursement

2 weeks PTO

6 paid holidays

Medical/dental/vision benefits

401(k) with company match

Maternity leave

Job summary

Groundworks in Ohio is seeking a Production Administrative Assistant who is organized, detail‑driven and energized by keeping operations running smoothly. You will support timekeeping, paperwork, scheduling, and customer interactions to keep projects on track and ensure a seamless customer experience.

Ideal candidates have 1–2 years of administrative or customer service experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• High School Degree or GED required.
• 1–2 years Administrative Assistant experience preferred.
• Previous call center or customer service preferred.
• Must be positive and motivated with excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is in working order to include scheduling maintenance.
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
• Setting and confirming install dates.
• Mailing customer information packets.
• Following up with customers on a variety of issues.
• Updates customer records for accuracy.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Skills

Communication skills

Customer service experience

Adaptability

Computer skills

Oral and verbal communication

Education

High School Diploma or GED

Tools

MS Office

Job description

Groundworks in Ohio is seeking a Production Administrative Assistant who is organized, detail‑driven and energized by keeping operations running smoothly. You will support timekeeping, paperwork, scheduling, and customer interactions to keep projects on track and ensure a seamless customer experience.

Ideal candidates have 1–2 years of administrative or customer service experience, strong communication, and proficiency with Microsoft Office.