Presales Solutions Architect, AI & Search Platform

Elastic

United States

Hybrid

USD 108,000 - 170,000

Full time

12 days ago
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Benefits offered by this job

Stock program
401k matching
Health coverage
Flexible locations
Vacation days
Donation matching
Volunteer hours
Parental leave

Job summary

Elastic, the Search AI Company, is seeking a Solutions Architect to serve as a technical authority for sales teams, customers, partners, and the community. You will understand and address customer business issues with the Elastic Stack, engage regional Elastic communities, and enable sales through partners.

A successful SA is a perpetual learner who questions the status quo. You will travel up to 30% within the region and occasionally internationally, crafting value-based relationships and

Qualifications

  • Proven track record in technical presales.
  • Ability to articulate business value of platforms and solutions.
  • Demonstrated customer-facing engagement across multiple levels.

Responsibilities

  • Serve as technical point of contact for accounts and managers.
  • Understand customer goals and articulate how Elastic offerings meet needs.
  • Build value-based relationships across customer organizations.
  • Lead planning and execution from discovery to technical win.
  • Demonstrate Elastic product value in meetings and events.
  • Advise sales on effective positioning of Elastic products and services.
  • Onboard and enable partners, supporting them in cycles.
  • Create collateral and collaborate with teams to meet client needs.
  • Communicate customer and community feedback to engineering/leadership.
  • Develop both sales and technical skills through ongoing learning.

Skills

Presales experience
Value selling
Curiosity & learning
Customer relations
Influence
Travel readiness

Job description

Elastic, the Search AI Company, is seeking a Solutions Architect to serve as a technical authority for sales teams, customers, partners, and the community. You will understand and address customer business issues with the Elastic Stack, engage regional Elastic communities, and enable sales through partners.

A successful SA is a perpetual learner who questions the status quo. You will travel up to 30% within the region and occasionally internationally, crafting value-based relationships and

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