Senior Solutions Architect — AI Platform (Remote)

Elastic; Mountain View (CA); On-site; USD 108,000 - 170,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Flexible schedules

Vacation days

Donation matching

Volunteer hours

Parental leave

Job summary

Elastic, the Search AI Company, is seeking a Solutions Architect to serve as the technical authority to our sales teams, customers, partners and community. You will understand customer business issues and map them to Elastic Stack solutions, driving value in regional engagements and events.

A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Qualifications

• A track record of success in a technical presales role and earning customer trust.
• Ability to articulate and sell benefits of modern platforms and technologies.
• Curiosity and a commitment to continuous learning.
• History of successful customer relations and architecting solutions.
• Proven ability to influence and persuade diverse stakeholders.
• Experience inspiring groups and teams to achieve goals.
• Willingness to travel 30% within region and occasionally internationally.

Responsibilities

• Serving as the technical point of contact for accounts and managers in your territory.
• Developing a deep understanding of customer goals and how Elastic offerings address them.
• Crafting and owning value-based relationships at all levels in customer organizations.
• Participating in planning and execution from discovery to the technical win.
• Maintaining a deep knowledge of Elastic products to demonstrate value in meetings and events.
• Advising the sales team on effective positioning of Elastic products and services.
• Onboarding, educating and enabling partners and supporting them in sales cycles.
• Crafting collateral and collaborating with colleagues to meet client needs.
• Being the voice of the customer to communicate needs and improvements to engineering.
• Deepening sales and technical skills through self-driven education and development opportunities.

Skills

Technical presales

Platform sales

Curiosity

Customer relations

Influence

Inspire teams

Willingness to travel

Job description

Elastic, the Search AI Company, is seeking a Solutions Architect to serve as the technical authority to our sales teams, customers, partners and community. You will understand customer business issues and map them to Elastic Stack solutions, driving value in regional engagements and events.

A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.