Premium Seating Experience Specialist

ASM Global; United States; Sur place; USD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Life and disability insurance

401k plan

Paid vacation

Résumé du poste

Legends Global is seeking a Premium Service Representative to deliver superior service to Premium Seating Clients from onboarding through project completion. You will manage accounts, assist with payments, and coordinate communications to ensure a premium experience across events and venues.

The role requires a Bachelor's Degree and 2–3 years in sports, sales, service, or hospitality, with strong interpersonal and organizational skills.

Qualifications

• Bachelor's Degree required.
• 2–3 years in sports, sales, service or hospitality.
• Strong communication and organizational skills.
• Experience with CRM and ticketing systems preferred.

Responsabilités

• Serve as main contact for assigned premium seating accounts and build long-term relationships.
• Lead onboarding, hospitality, and communications for a high-quality premium experience.
• Manage contract prep, invoicing, payments, and 100% annual collections focus.

Connaissances

Customer service

Communication

Time management

Team player

Formation

Bachelor's Degree

Outils

Salesforce

Archtics

ProVenue

Description du poste

Legends Global is seeking a Premium Service Representative to deliver superior service to Premium Seating Clients from onboarding through project completion. You will manage accounts, assist with payments, and coordinate communications to ensure a premium experience across events and venues.

The role requires a Bachelor's Degree and 2–3 years in sports, sales, service, or hospitality, with strong interpersonal and organizational skills.