VIP Event Services Coordinator

ASM Global; United States; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Legends Global is seeking a Premium Services Coordinator to deliver exceptional client experiences for high-profile events and venues. You will coordinate services, manage client communications, and ensure timely fulfillment of premium offerings such as parking, food and beverage, and event tickets.

Ideal candidates have a Bachelor's degree (preferred) with 1–2 years in hospitality or event production, strong English/Spanish bilingual skills, and proficiency with MS Word, Excel, Outlook, and CRM

Qualifications

• Bachelor's degree preferred.
• 1-2 years of related experience in event production, premium services, hospitality, or ticketing.
• Fully bilingual English and Spanish.
• Strong communication and organizational skills.
• Proficient with MS Word, Excel, Outlook and CRM familiarity.

Responsibilities

• Respond to incoming calls and emails regarding events, orders, and deadlines in a friendly manner.
• Coordinate PREMIUM SERVICES for high-profile clients (parking, food and beverage, tickets).
• Inform clients about upcoming events, deadlines, and special menus.
• Assist in ticket requests for Suites and Club seats.
• Prepare detailed client itineraries for premium services.
• Gather Premium Services data and provide reports to the Premium Services Manager.
• Collaborate with in-house departments and supervise concierges, security, and ushers during events.

Skills

Positive attitude

Customer service

Organization

Communication skills

MS Word

MS Excel

Outlook

CRM knowledge

Bilingual English/Spanish

Education

Bachelor's degree preferred

Tools

MS Word

MS Excel

Outlook

CRM systems

Job description

Legends Global is seeking a Premium Services Coordinator to deliver exceptional client experiences for high-profile events and venues. You will coordinate services, manage client communications, and ensure timely fulfillment of premium offerings such as parking, food and beverage, and event tickets.

Ideal candidates have a Bachelor's degree (preferred) with 1–2 years in hospitality or event production, strong English/Spanish bilingual skills, and proficiency with MS Word, Excel, Outlook, and CRM