Premium Client Advisor

Serenity Healthcare; Richardson (TX); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off and holidays

Job summary

Serenity is hiring a on-site Member Sales Associate to guide clients, answer questions, and help them move forward with confidence. You’ll document client details, manage multiple interactions, and contribute to team KPIs in a high-touch environment.

Strong listening and relazione-building skills are essential for success. Expect metrics-driven performance, significant growth potential, and a supportive team culture.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience in hospitality, retail, concierge, sales-adjacent, or premium service environments preferred.
• Proven track record of hitting goals or performance targets.
• Strong communication and relationship-building skills.

Responsibilities

• Guide clients through options with clarity and consultative approach.
• Document client information accurately and thoroughly.
• Achieve individual KPIs and contribute to team goals.
• Handle objections calmly and redirect toward solutions.
• Coordinate handoffs between internal teams to ensure a seamless client experience.

Skills

Customer-facing experience

Goal-oriented

Active listening

Leadership potential

Job description

Serenity is hiring a on-site Member Sales Associate to guide clients, answer questions, and help them move forward with confidence. You’ll document client details, manage multiple interactions, and contribute to team KPIs in a high-touch environment.

Strong listening and relazione-building skills are essential for success. Expect metrics-driven performance, significant growth potential, and a supportive team culture.