Practice Assistant — Front Desk & Admin, Flexible Schedule

Geode Health Inc.; Morris Plains (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

In-person and virtual patient visits

Professional development opportunities

Medical benefits

401k matching

Job summary

Geode Health is seeking a friendly Practice Assistant to float across multiple Midwest offices, providing frontline patient support and vital office operations. You will handle front desk duties, coordinate scheduling, assist clinicians, process payments, and uphold HIPAA standards in a fast-paced outpatient setting.

The ideal candidate has healthcare experience, strong communication, and computer skills, with a willingness to learn Athena EMR and adapt to a busy practice environment, while

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfortable learning new technology platforms/systems.
• You will serve our existing patient population.

Responsibilities

• Provide welcoming, compassionate first point of contact for patients and deliver excellent customer service.
• Manage daily schedules, appointment confirmations, cancellations, and waitlists.
• Coordinate patient intake, referrals, authorizations, forms, and follow-up needs; ensure secure records.
• Collect payments and document co-pays, coinsurance, and balances.
• Maintain patient confidentiality and HIPAA compliance; assist during emergencies.

Skills

Customer Service

Time management

Communication skills

Computer skills

Education

Associate or bachelor’s degree preferred

Tools

Athena EMR

Job description

Geode Health is seeking a friendly Practice Assistant to float across multiple Midwest offices, providing frontline patient support and vital office operations. You will handle front desk duties, coordinate scheduling, assist clinicians, process payments, and uphold HIPAA standards in a fast-paced outpatient setting.

The ideal candidate has healthcare experience, strong communication, and computer skills, with a willingness to learn Athena EMR and adapt to a busy practice environment, while