Practice Assistant & Patient Experience Lead (Float)

Geode Health Inc.; Lawrenceville (GA); In loco; USD 28.000 - 30.000; Tempo pieno

Descrizione del lavoro

Geode Health is seeking a Practice Assistant to support front-office and clinical operations across Athens and Lawrenceville, GA. This full-time float role handles patient greetings, scheduling, and coordination to keep the practice running smoothly.

You will work in a fast-paced outpatient mental health setting, ensuring HIPAA compliance, accurate records, and responsive service to patients and providers. Strong communication and time-management skills are essential.

Competenze

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfortable answering the phone and assisting a patient population.
• Self-starter with strong time management.
• Adaptable to learning new software platforms.

Mansioni

• Greet patients and deliver exceptional front-desk service.
• Manage daily schedules, confirmations, cancellations, and waitlists.
• Coordinate patient intake, referrals, authorizations, forms, and follow-up.
• Collect co-pays and other patient payments per policy.
• Maintain HIPAA-compliant records and support clinic safety.

Conoscenze

Customer service

Time management

Patient communication

Multitasking

Formazione

Associate degree

Bachelor's degree

Strumenti

Athena EMR

Descrizione del lavoro

Geode Health is seeking a Practice Assistant to support front-office and clinical operations across Athens and Lawrenceville, GA. This full-time float role handles patient greetings, scheduling, and coordination to keep the practice running smoothly.

You will work in a fast-paced outpatient mental health setting, ensuring HIPAA compliance, accurate records, and responsive service to patients and providers. Strong communication and time-management skills are essential.