Platform Solutions SDR: Grow SMB Merchants

DoorDash; Raleigh (NC); On-site; USD 68,197,000 - 100,289,000; Full time

Benefits offered by this job

401(k) matching

Paid parental leave

Wellness benefits

Commuter benefits

Paid time off

Paid sick leave

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Job summary

DoorDash is seeking a Strategic Sales Development Representative to support our Platform team, focusing on helping merchants adopt Online Ordering and other growth products. You’ll own the early sales stages—outbound outreach to identify needs, uncover decision makers, and qualify interest for additional solutions.

This role involves high-volume outbound outreach, collaboration with Account Development, and tailoring messaging to merchant context.

Qualifications

• 2+ years of experience in high-volume outbound outreach or sales development.
• A track record of meeting or exceeding activity and performance goals.
• Strong written and verbal communication skills.
• Proactive, self-directed approach to problem solving and work management.
• Creativity in outreach and messaging to spark interest and open doors.
• Ability to convey the value of additional DoorDash solutions to merchants.
• Comfort with sales processes and tools in a fast-paced environment.
• Willingness to learn quickly, adapt to change, and take feedback.

Responsibilities

• Identify, engage, and qualify high-potential merchants and key decision makers across assigned accounts.
• Conduct high-volume outbound outreach through calls, email, and other channels to surface interest in additional DoorDash solutions.
• Partner closely with Account Development teammates to advance qualified opportunities and move expansion efforts forward.
• Tailor messaging and discovery based on merchant needs, context, and solution fit.
• Strengthen skills in consultative discovery, value-based storytelling, and opportunity qualification.
• Gain exposure to solution-selling and account development motions that support merchant growth beyond the marketplace.

Skills

Outbound outreach

Sales development

Communication

Problem solving

Adaptability

Tools

CRM tools

Job description

DoorDash is seeking a Strategic Sales Development Representative to support our Platform team, focusing on helping merchants adopt Online Ordering and other growth products. You’ll own the early sales stages—outbound outreach to identify needs, uncover decision makers, and qualify interest for additional solutions.

This role involves high-volume outbound outreach, collaboration with Account Development, and tailoring messaging to merchant context.