Pet Health Receptionist & Care Coordinator

Vintage-Heights-Veterinary-Hospital; Lincoln (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k plan

Life Insurance

Disability coverage

Teladoc access

Employee Assistance Program

Discounted veterinary care

Online discount platform

Job summary

Mission Pet Health is seeking a Receptionist to be the first point of contact for clients, manage calls, greet clients with compassion, and coordinate scheduling. You will help maintain accurate medical records, process payments, and support pet wellness education to ensure excellent client experiences.

The role emphasizes empathy, teamwork, and reliable administration in a fast-paced veterinary setting, with opportunities for growth and benefits.

Qualifications

• Experience in customer service and animal healthcare preferred.
• Strong communication and organizational skills are essential.
• Ability to multitask in a fast-paced environment with empathy and calmness.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure high-quality care.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Veterinary software experience (pref)

Tools

Vet software

Appointment scheduling software

Job description

Mission Pet Health is seeking a Receptionist to be the first point of contact for clients, manage calls, greet clients with compassion, and coordinate scheduling. You will help maintain accurate medical records, process payments, and support pet wellness education to ensure excellent client experiences.

The role emphasizes empathy, teamwork, and reliable administration in a fast-paced veterinary setting, with opportunities for growth and benefits.