Pet Health Receptionist & Care Coordinator - Flexible

Mission Pet Health; Washington (District of Columbia); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Discounted veterinary care for your-p​

Online discount platform

Teladoc 24/7 access to doctors

401k retirement options

Life Insurance

Job summary

Mission Pet Health is seeking a friendly and organized receptionist to be the first point of contact for clients. You will manage a multi-line phone system, greet clients warmly, and ensure interactions reflect compassionate care. You will coordinate appointment schedules, maintain medical records, and handle front-desk billing.

A flexible schedule, including some weekends and holidays, is required. The role emphasizes customer service, teamwork, and accurate record-keeping to support seamless

Qualifications

• Experience with customer service in a fast-paced setting is preferred.
• Strong communication and interpersonal skills are essential.
• Excellent organizational abilities with multitasking capability.
• Collaborative, team-first mindset and ability to work independently.

Responsibilities

• Greet clients and manage a multi-line phone system with a positive, welcoming demeanor.
• Maintain accurate medical records and schedule appointments to ensure smooth hospital operations.
• Handle front-desk financial transactions and verify patient billing with accuracy.
• Support pet wellness education and coordinate with care teams to ensure compassionate service.

Skills

Customer service

Communication

Organization

Teamwork

Prioritize under pressure

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly and organized receptionist to be the first point of contact for clients. You will manage a multi-line phone system, greet clients warmly, and ensure interactions reflect compassionate care. You will coordinate appointment schedules, maintain medical records, and handle front-desk billing.

A flexible schedule, including some weekends and holidays, is required. The role emphasizes customer service, teamwork, and accurate record-keeping to support seamless