Pet Clinic Front Desk Specialist - Caring & Efficient

National Veterinary Associates, Inc.; Rapid City (SD); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Profit-sharing bonus

Health insurance

401(k) with company match

Health Savings Account

Life insurance

Paid time off

Employee discounts on veterinary care

Career growth opportunities

Team-oriented culture

Descripción de la vacante

Animal Clinic of Rapid City is seeking a Customer Service Representative (CSR) to join our team. This full-time, on-site position supports front desk operations in a dynamic practice with general and emergency care.

We value friendly, organized professionals who communicate clearly, handle multiple tasks, and provide compassionate client service in a fast-paced setting. Training is available for the right candidate.

Formación

• Experience in veterinary reception or medical office preferred but not required.
• Strong communication and organizational skills.

Responsabilidades

• Answer and manage a multi-line phone system.
• Schedule appointments efficiently and accurately.
• Greet clients and patients with warmth and professionalism.
• Manage client check-in and check-out, including consent and release forms.
• Wellness plan education and enrollment.
• Payment collection and deposits.
• Maintain a clean, welcoming reception area.
• Support the clinical team by ensuring smooth client flow and communication.

Conocimientos

Customer service

Communication

Multi-tasking

Detail-oriented

Teamwork

Descripción del empleo

Animal Clinic of Rapid City is seeking a Customer Service Representative (CSR) to join our team. This full-time, on-site position supports front desk operations in a dynamic practice with general and emergency care.

We value friendly, organized professionals who communicate clearly, handle multiple tasks, and provide compassionate client service in a fast-paced setting. Training is available for the right candidate.