Pet Care Front Desk CSR - Growth & Compassion

Compassion Veterinary Center; New York (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for Growth

Collaborative Team Environment

State-of-the-art Facilities

Job summary

A veterinary practice in Highland is looking for a Customer Service Representative to support clients and their pets. The ideal candidate has a year of medical receptionist experience and strong communication skills. Responsibilities include answering phones, scheduling appointments, and ensuring accurate patient records. Join a dedicated team committed to compassionate care and enjoy growth opportunities in a professional environment.

Qualifications

• At least 1 year of medical receptionist experience is required.
• Veterinary experience is a plus but not mandatory.
• Strong customer service and communication abilities.
• Proficiency with computer systems and basic office software.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and organizational skills.

Responsibilities

• Welcome clients and their pets with a friendly demeanor.
• Answer multi-line phones and schedule appointments.
• Ensure patient records are accurate in the system.
• Process payments and handle billing inquiries.
• Coordinate with veterinary staff for smooth communication.
• Provide education regarding general pet care.

Skills

Communication Skills

Organizational Skills

Customer Service

Attention to Detail

Job description

A veterinary practice in Highland is looking for a Customer Service Representative to support clients and their pets. The ideal candidate has a year of medical receptionist experience and strong communication skills. Responsibilities include answering phones, scheduling appointments, and ensuring accurate patient records. Join a dedicated team committed to compassionate care and enjoy growth opportunities in a professional environment.