Veterinary Front Desk Specialist | Compassionate Care

NVA General Practice; Rapid City (SD); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

Life insurance

Employee Assistance Program

Paid time off

Flexible scheduling

Employee discounts

Descripción de la vacante

Animal Clinic of Rapid City is seeking a Customer Service Representative (CSR) to join our growing team. This front-desk role is the voice and heart of our veterinary practice, handling multi-line calls, scheduling, and client interactions with warmth and professionalism.

We offer competitive pay, benefits, and flexible scheduling, including weekends, in a fast-paced, team-oriented environment dedicated to compassionate care for pets and their families.

Formación

• Previous medical or veterinary reception experience is preferred, but not required—we’re happy to train the right person.

Responsabilidades

• Answer and manage a multi-line phone system
• Schedule appointments efficiently and accurately
• Greet clients and patients with warmth and professionalism
• Manage client check-in and check-out, including: Consent and release forms; Wellness plan education and enrollment; Payment collection and deposits
• Coordinate communication across multiple platforms
• Maintain a clean, welcoming, and organized reception area
• Support the clinical team by ensuring smooth client flow and communication

Descripción del empleo

Animal Clinic of Rapid City is seeking a Customer Service Representative (CSR) to join our growing team. This front-desk role is the voice and heart of our veterinary practice, handling multi-line calls, scheduling, and client interactions with warmth and professionalism.

We offer competitive pay, benefits, and flexible scheduling, including weekends, in a fast-paced, team-oriented environment dedicated to compassionate care for pets and their families.