Client Services Representative

Surface Creek Veterinary Center; Cedaredge (CO); On-site; USD 20,664 - 27,552; Full time

Job summary

A veterinary clinic in Cedaredge, Colorado, is seeking a Customer Service Representative (CSR) who will create a positive first impression. Responsibilities include answering phones, scheduling appointments, and assisting staff with patient care. Applicants should have excellent people skills and be solution-oriented. Both full-time and part-time positions are available in a dynamic work environment.

Qualifications

• Experience in customer service is preferred.
• Must be a direct and honest communicator.

Responsibilities

• Answering phones and scheduling appointments.
• Checking patients in and out.
• Filling prescriptions.
• Interacting with customers and pets.
• Assisting technicians and doctors.
• Animal restraint.
• Keeping the clinic clean.

Skills

Excellent people skills

Solution-oriented mindset

Empathy

Critical thinking

Multitasking ability

Job description

As a CSR, you will be the first impression of our company. We are looking for positive, energetic applicants with excellent people skills. Experience in customer service is preferred.

Duties

• Answering phones, scheduling appointments.
• Checking patients in for appointments and out after their visit.
• Filling prescriptions.
• Interacting with customers and pets.
• Assisting technicians and doctors.
• Animal restraint.
• Customer service.
• Keeping the clinic clean.

Other Details

• Must be solution-oriented, accountable, and a direct and honest communicator.
• Must demonstrate critical thinking and empathy and be able to multitask.
• Full-time or part-time positions are available.