People-First Hospitality Assistant General Manager

KAJ Hospitality; Grand Forks (ND); On-site; USD 52,000 - 80,000; Full time

Job summary

KAJ Hospitality is seeking an Assistant General Manager to help lead daily hotel operations and foster a caring, guest-focused culture. You will collaborate with the General Manager to reinforce KAJ’s core values in every guest and team interaction.

You’ll guide front office operations, coach staff, and ensure consistent communication across departments, with flexibility for weekend and holiday shifts as business requires. This role offers growth within a people-centric hospitality company.

Qualifications

• Hospitality leadership experience preferred.
• Strong communication and organizational skills with a passion for guest service.
• Ability to inspire and lead by example in a fast-paced environment.
• Flexibility to work weekends, holidays, and varying shifts as business needs require.
• People-first attitude and desire to grow with the company.

Responsibilities

• Lead with empathy to coach team members and deliver personalized service.
• Ensure guests feel welcomed and appreciated from check-in to check-out.
• Foster a culture of teamwork, inclusion, and respect across departments.
• Partner with the GM to set goals, track performance, and celebrate wins.
• Approach challenges with a solutions-first mindset to maintain smooth operations.

Skills

Hospitality leadership

Front office management

Communication

Guest service

Team coaching

Job description

KAJ Hospitality is seeking an Assistant General Manager to help lead daily hotel operations and foster a caring, guest-focused culture. You will collaborate with the General Manager to reinforce KAJ’s core values in every guest and team interaction.

You’ll guide front office operations, coach staff, and ensure consistent communication across departments, with flexibility for weekend and holiday shifts as business requires. This role offers growth within a people-centric hospitality company.