People-First Hospitality Assistant General Manager

KAJ Management; Grand Forks (ND); In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

KAJ Hospitality in Grand Forks, ND is seeking an Assistant General Manager who will partner with the General Manager to run daily hotel operations and cultivate a caring, guest-focused culture. You’ll coach teams, monitor service standards, and help create memorable stays that reflect KAJ’s values.

You’ll lead with empathy, support a collaborative environment across departments, and drive performance through clear goals and consistent communication.

Competenze

• Previous hospitality leadership or front office management experience preferred.
• Strong communication and organizational skills with a passion for guest service.
• Ability to inspire and lead by example in a fast-paced environment.
• Flexibility to work weekends, holidays, and varying shifts as business needs require.
• A people-first attitude and desire to grow with a company that invests in you.

Mansioni

• Lead with Empathy: Support and coach team members to deliver personalized, caring service that exceeds expectations.
• Take Care of People: Ensure guests feel welcomed and appreciated from check-in to check-out. Provide clear communication, consistency, and follow-through.
• Include Others: Foster a culture of teamwork, inclusion, and respect across all departments.
• Inspire to Succeed: Partner with the General Manager to set goals, track performance, and celebrate wins along the way.
• Overcome Obstacles: Approach challenges with creativity and a solutions-first mindset to ensure smooth daily operations.

Conoscenze

Hospitality leadership

Front office management

Communication

Organizational skills

Guest service

Descrizione del lavoro

KAJ Hospitality in Grand Forks, ND is seeking an Assistant General Manager who will partner with the General Manager to run daily hotel operations and cultivate a caring, guest-focused culture. You’ll coach teams, monitor service standards, and help create memorable stays that reflect KAJ’s values.

You’ll lead with empathy, support a collaborative environment across departments, and drive performance through clear goals and consistent communication.