Patient Support Lead - Remote & Onsite, Growth

Shields Health Solutions; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Strong career growth opportunities

Collaborative and supportive work environment

Job summary

Shields Health Solutions is looking for a Patient Support Supervisor to lead a dedicated team in their Patient Support Center. This role involves managing daily operations, ensuring patients receive timely medications, and fostering collaboration with healthcare teams.

The ideal candidate will bring leadership, experience with pharmacy operations, and a commitment to patient care. Join a fast-growing leader in specialty pharmacy and contribute to a mission-driven culture that supports career growth.

Qualifications

• Active Pharmacy Technician license/registration (state-specific) required.
• 3+ years pharmacy technician experience (specialty pharmacy preferred).
• Prior leadership experience (formal or informal) is strongly preferred.

Responsibilities

• Lead, coach, and manage a team of Patient Support Associates.
• Ensure patients receive medications without barriers.
• Monitor service level metrics and quality standards.

Skills

Leadership

Communication

Data analysis

Organizational

Patient-focused

Collaboration

Education

High School Diploma or GED

Leadership/management training

Tools

Microsoft Excel

Microsoft Word

Pharmacy/EMR systems

Job description

Shields Health Solutions is looking for a Patient Support Supervisor to lead a dedicated team in their Patient Support Center. This role involves managing daily operations, ensuring patients receive timely medications, and fostering collaboration with healthcare teams.

The ideal candidate will bring leadership, experience with pharmacy operations, and a commitment to patient care. Join a fast-growing leader in specialty pharmacy and contribute to a mission-driven culture that supports career growth.