Patient Services Specialist - Per Diem

Summit Medical Group; Florham Park (NJ); On-site; USD 25,000 - 30,000; Part time

Job summary

VillageMD is seeking a Per Diem Patient Services Representative to greet patients, register them, and manage the front desk operations at our Florham Park site. The role emphasizes accuracy in payments, insurance verifications, and timely patient communication.

Strong English communication and customer service are essential. The incumbent will support scheduling, billing, and administrative tasks across multiple offices, ensuring smooth patient experiences and adherence to policies.

Qualifications

• High School Graduate or GED required. Associate Degree preferred.
• Excellent customer service skills.
• Ability to communicate in English, both orally and in writing.
• Must be able to organize and perform multiple tasks in a timely manner.
• Knowledge of medical office terminology.
• Basic proficiency in computer use. Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Responsibilities

• Greet visitors, patients and families professionally and direct them appropriately.
• Maintain efficient patient flow through registration and provide excellent customer service.
• Answer telephone promptly, route calls, and take accurate messages.
• Inform patients of delays and assist with patient comfort.
• Post self-pay charges, collect payments and provide receipts; reconcile daily payments.

Skills

Excellent customer service

English communication

Multitasking ability

Medical office terminology

Basic computer skills

EHR experience

Education

High School diploma or GED

Associate degree preferred

Tools

EHR

Practice Management System

Departmental/Ancillary Systems

Windows-based systems

Job description

VillageMD is seeking a Per Diem Patient Services Representative to greet patients, register them, and manage the front desk operations at our Florham Park site. The role emphasizes accuracy in payments, insurance verifications, and timely patient communication.

Strong English communication and customer service are essential. The incumbent will support scheduling, billing, and administrative tasks across multiple offices, ensuring smooth patient experiences and adherence to policies.