Healthcare Front Desk & Billing Specialist

Summit Health; Florham Park (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

VillageMD is seeking a friendly, patient-focused Front Desk/PSR to greet visitors, manage registrations, and support daily clinic workflows in Florham Park, NJ. The role emphasizes accurate data entry, billing support, and coordinating with clinical staff to ensure smooth patient experiences.

Responsibilities include handling calls, scheduling appointments, processing payments, and maintaining HIPAA-compliant records.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Excellent customer service skills and clear communication in English.
• Ability to organize and multi-task in a fast-paced medical office.

Responsibilities

• Greet visitors and direct them professionally.
• Maintain efficient patient flow during registration.
• Answer phones, take messages, and relay to appropriate staff.
• Inform patients of delays and assist with comfort when needed.
• Post self-pay charges, collect payments, and provide receipts.
• Open/close batches, reconcile payments, and prepare deposits.
• Scan insurance cards, verify insurance, and update patient demographics.
• Schedule and confirm appointments; review eligibility and related reports.
• Enter orders for tests/procedures and support pre-authorizations.
• Communicate issues to Office Supervisor/Manager promptly.

Skills

Customer service

English proficiency

Multitasking

Communication

Education

High School diploma or GED

Associate degree preferred

Tools

EHR systems

Practice Management

Windows OS basics

Job description

VillageMD is seeking a friendly, patient-focused Front Desk/PSR to greet visitors, manage registrations, and support daily clinic workflows in Florham Park, NJ. The role emphasizes accurate data entry, billing support, and coordinating with clinical staff to ensure smooth patient experiences.

Responsibilities include handling calls, scheduling appointments, processing payments, and maintaining HIPAA-compliant records.