Patient Services Specialist (Per Diem)

Summit Health; Florham Park (NJ); On-site; USD 25,000 - 30,000; Part time

Job summary

VillageMD is seeking a Per Diem front desk/PSR to support patient access at our Florham Park offices. You will greet visitors, ensure smooth registration, and coordinate scheduling under supervision while delivering exceptional service in a fast-paced healthcare environment.

Responsibilities include handling phones, processing payments, updating patient records, and assisting with insurance verifications and pre-authorizations.

Qualifications

• High School Graduate or GED required; Associate degree preferred.
• PSR experience preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.
• Must be able to organize and perform multiple tasks quickly.

Responsibilities

• Greets visitors, patients and families and directs them accordingly.
• Maintains efficient patient flow during registration and provides service.
• Answers the phone, directs calls, takes messages and shows etiquette.
• Informs patients of delays and assists with comfort during delays.
• Posts self-pay charges, collects payments, issue receipts and reconciles daily payments.
• Opens and closes batches, reconciles collections and prepares deposits.
• Scans insurance cards, verifies insurance and updates patient accounts.
• Schedules appointments according to guidelines and confirms future visits.
• Schedules and enters orders for tests/procedures and coordinates pre-authorizations.
• Communicates issues to the Office Supervisor promptly.

Skills

Excellent customer service

English communication

Organize multitask

Basic computer skills

Experience with EHR

Education

High School Graduate or GED

Associate Degree preferred

Tools

EHR

Practice Management System

Job description

VillageMD is seeking a Per Diem front desk/PSR to support patient access at our Florham Park offices. You will greet visitors, ensure smooth registration, and coordinate scheduling under supervision while delivering exceptional service in a fast-paced healthcare environment.

Responsibilities include handling phones, processing payments, updating patient records, and assisting with insurance verifications and pre-authorizations.