Patient Services Specialist – Family Medicine

Summit Medical Group; Morristown (NJ); Presencial; USD 25.000 - 30.000; Tempo integral

Resumo da vaga

VillageMD is seeking a detail-oriented Patient Service Representative to greet patients, manage registrations, verify insurance, and coordinate scheduling across multiple office locations. The role requires excellent customer service, strong English communication, and solid computer skills.

Responsibilities include handling self-pay payments, processing verifications, and maintaining accurate patient records while supporting a friendly, efficient patient experience in a fast-paced environment.

Qualificações

• High School diploma or GED required, associate degree preferred.
• PSR experience is favorable.
• Must communicate well in English, both verbally and in writing.
• Excellent customer service and multitasking abilities.
• Basic computer skills and familiarity with common office software.

Responsabilidades

• Greets visitors and directs them professionally.
• Manages patient check-in/check-out and accurate data entry.
• Answers calls, routes messages, and maintains etiquette.
• Verifies insurance information and updates patient records.
• schedules and enters diagnostic tests and appointments as needed.
• Communicates issues to supervisors promptly.

Conhecimentos

Customer service

Communication

Multitasking

Organizational skills

Professionalism

Telephone etiquette

Formação

High School diploma or GED

Associate degree preferred

Ferramentas

EHR

Practice Management System

Windows-based environment

Descrição da vaga

VillageMD is seeking a detail-oriented Patient Service Representative to greet patients, manage registrations, verify insurance, and coordinate scheduling across multiple office locations. The role requires excellent customer service, strong English communication, and solid computer skills.

Responsibilities include handling self-pay payments, processing verifications, and maintaining accurate patient records while supporting a friendly, efficient patient experience in a fast-paced environment.