Patient Care Front Desk Specialist

Summit Health Management; Berkeley Heights (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k savings plan

Job summary

VillageMD is seeking a friendly Patient Service Representative to greet visitors, manage registrations, and support efficient patient flow across primary care sites. You will handle calls, verify insurance, collect payments, and coordinate scheduling with care teams.

The role requires excellent customer service, strong English communication, and proficiency with medical office software. This position offers variety including float to multiple clinics in NJ and surrounding areas.

Qualifications

• Greet visitors and manage reception duties.
• Handle calls, messages, and scheduling with professionalism.
• Verify demographics, insurance details, and payments.

Responsibilities

• Greet visitors and direct them appropriately.
• Maintain efficient patient flow during registration.
• Process insurance verifications and patient payments.

Skills

Customer service

English communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Microsoft Office

Job description

VillageMD is seeking a friendly Patient Service Representative to greet visitors, manage registrations, and support efficient patient flow across primary care sites. You will handle calls, verify insurance, collect payments, and coordinate scheduling with care teams.

The role requires excellent customer service, strong English communication, and proficiency with medical office software. This position offers variety including float to multiple clinics in NJ and surrounding areas.