Patient Front Desk Specialist

Hanger; Rapid City (SD); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Paid holidays

Floating holidays

PTO and vacation

Medical benefits

401k plan

Parental leave

Referral bonus

Mentorship program

Descripción de la vacante

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients and staff at our Rapid City clinic. You will greet patients, verify demographics, collect payments, and coordinate follow-up appointments, while serving as a liaison for clinic services.

This role emphasizes strong communication skills, administrative experience, and comfort with medical front office procedures. Driving is required as needed.

Formación

• Strong interpersonal, oral (including telephone) and written communication skills.
• Ability to key 30 words per minute with accuracy required.
• Understanding of Alpha filing system.
• Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.

Responsabilidades

• Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Record Maintenance: Ensure accurate and complete electronic health records for all patients.

Conocimientos

Strong communication skills

Typing speed 30 wpm

Educación

High school diploma

Herramientas

Windows-based software

Descripción del empleo

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients and staff at our Rapid City clinic. You will greet patients, verify demographics, collect payments, and coordinate follow-up appointments, while serving as a liaison for clinic services.

This role emphasizes strong communication skills, administrative experience, and comfort with medical front office procedures. Driving is required as needed.