Patient Access & Front Desk Coordinator

Hanger; Freys Hill (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

8 Paid National Holidays & 4 floating/

PTO including Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave for New P》

Employee Referral Bonus Program

Mentorship Programs

Job summary

Hanger, Inc. is seeking a friendly Front Desk Receptionist to join our patient care team. You will warmly greet patients, verify demographics and insurance, collect payments, and coordinate follow-up appointments in a fast-paced clinical setting.

Ideal candidates have a high school diploma, minimal prior customer service experience, and strong communication and computer skills. You will support clinic operations, assist the Revenue Cycle Management team, and help maintain accurate electronic

Qualifications

• High school diploma or equivalent.
• Less than one year of customer service or administrative experience.
• Receptionist experience or medical front office experience preferred.
• Must have or be eligible for a valid driver's license.

Responsibilities

• Greet and assist patients at the front desk, provide wait-time information and answer inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including casts, measurements, deliveries and prosthetic care plans.
• Serve as a liaison for clinic services, providing information on patient experience programs and resources.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Interpersonal communication

Oral communication

Written communication

Typing 30 wpm

Computer skills

Customer service

Education

High school diploma

Tools

Windows software

Job description

Hanger, Inc. is seeking a friendly Front Desk Receptionist to join our patient care team. You will warmly greet patients, verify demographics and insurance, collect payments, and coordinate follow-up appointments in a fast-paced clinical setting.

Ideal candidates have a high school diploma, minimal prior customer service experience, and strong communication and computer skills. You will support clinic operations, assist the Revenue Cycle Management team, and help maintain accurate electronic