Patient Access Coordinator: Front Desk & Patient Care

Talentify; Fredericksburg (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

Medical, dental, and vision benefits

401k retirement plan

Parental leave

Employee referral program

Mentorship programs

Job summary

Hanger, Inc. seeks a front desk receptionist to ensure a seamless experience for patients and staff. You will greet patients, verify demographics, process payments, and schedule follow-ups while collaborating with the Revenue Cycle Management team.

The role requires excellent interpersonal and written communication, basic computer proficiency, and the ability to handle sensitive patient information with confidentiality.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within policy standards.

Responsibilities

• Greet and assist patients at the front desk or reception area, providing information on wait times and inquiries.
• Verify and update patient demographics and insurance during check-in; handle walk-in registrations.
• Collect patient payments at the front desk, including deductibles and copays.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.

Skills

Interpersonal communication

Oral/tel communication

Written communication

Keyboard speed

Education

High school diploma

Job description

Hanger, Inc. seeks a front desk receptionist to ensure a seamless experience for patients and staff. You will greet patients, verify demographics, process payments, and schedule follow-ups while collaborating with the Revenue Cycle Management team.

The role requires excellent interpersonal and written communication, basic computer proficiency, and the ability to handle sensitive patient information with confidentiality.