Patient Access & Front Desk Specialist

Hanger; Edgemont (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid holidays

Parental leave

Job summary

Hanger, Inc. in the United States seeks a friendly receptionist to ensure a smooth patient experience at the front desk. You will greet patients, verify demographics and insurance, and handle registrations with accuracy.

You will also collect payments, schedule follow-ups, and coordinate with clinic services. This role requires strong communication, basic computer skills, and the ability to work with diverse patients.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Experience in a receptionist position or medical front office procedures preferred.
• Strong communication skills and computer proficiency.
• Must have or be eligible to obtain a valid driver’s license.

Responsibilities

• Greet and assist patients at the front desk, provide wait-time information.
• Verify and update patient demographics and insurance during check-in; handle registrations.
• Collect patient payments at the front desk (deductibles, copays, coinsurance).
• Coordinate follow-up appointments including cast/measure and prosthetic care plans.
• Serve as liaison for clinic services and support groups; collaborate with RCM team.

Skills

Communication skills

Front desk receptionist

Typing 30 WPM

Computer proficiency

Customer service

Education

High school diploma

Job description

Hanger, Inc. in the United States seeks a friendly receptionist to ensure a smooth patient experience at the front desk. You will greet patients, verify demographics and insurance, and handle registrations with accuracy.

You will also collect payments, schedule follow-ups, and coordinate with clinic services. This role requires strong communication, basic computer skills, and the ability to work with diverse patients.