Patient Access & Front Desk Coordinator

Hanger; Lafayette (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

8 Paid Holidays & 4 Floating Holidays

Paid Time Off

Medical, Dental, Vision

401k Savings

Parental Leave

Referral Bonus

Mentorship programs

Job summary

Hanger, Inc. seeks a friendly front desk receptionist to ensure a seamless experience for patients, staff, and referral sources at our Colorado clinic.

You will greet patients, verify demographics, collect payments, and support scheduling and records while maintaining a patient-centered approach. Ideal candidates have a high school diploma, strong communication skills, basic computer proficiency, and the ability to work with medical front-office procedures.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Talent Sorter assessment may be administered as part of the selection process.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within company policy.

Responsibilities

• Greet and assist patients at the front desk and provide wait-time information.
• Verify and update patient demographics and insurance at check-in; handle walk-in registrations.
• Process patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Interpersonal communication

Typing speed 30 wpm

Medical terminology

Computer proficiency

Office software

Customer service

Education

High school diploma

Tools

Windows OS

Email/CRM tools

Job description

Hanger, Inc. seeks a friendly front desk receptionist to ensure a seamless experience for patients, staff, and referral sources at our Colorado clinic.

You will greet patients, verify demographics, collect payments, and support scheduling and records while maintaining a patient-centered approach. Ideal candidates have a high school diploma, strong communication skills, basic computer proficiency, and the ability to work with medical front-office procedures.